Terms of Service

1. Introduction and Acceptance

These Terms of Service ("Terms") govern your use of twobrains.ai, an AI-powered decision analysis platform operated by Twobrains Inc., a corporation incorporated under the laws of Canada ("Company," "we," "us," or "our").

By accessing or using our service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our service.

For Quebec Users: These Terms are subject to Quebec consumer protection laws. Your rights under Quebec's Consumer Protection Act cannot be waived or limited by these Terms.

2. Description of Service

Twobrains.ai provides an AI-powered decision analysis platform that orchestrates moderated discussions between multiple AI models to help users examine decisions from multiple perspectives. Our service includes:

• Multi-AI Debates: Facilitated discussions between different AI models (currently OpenAI and Google Gemini) that analyze your decisions from various angles
• AI Moderation: An AI moderator that guides discussions and ensures balanced perspective exploration
• Decision Analysis Tools: Frameworks and tools to help structure and improve decision-making
• User Interaction: Interactive chat interface allowing you to participate actively in AI discussions

Important: Our service provides decision analysis and insights for informational purposes only. Final decisions and their consequences remain entirely your responsibility.

3. Account Registration and Eligibility

3.1 Eligibility

To use our service, you must:

• Be at least 13 years of age (14 in Quebec, 16 in the EU, or as required by local law)
• Provide accurate and complete registration information
• Have legal capacity to enter into these Terms

For Quebec Users Under 18: Parental or tutor consent is required as per Quebec's Act respecting the protection of personal information in the private sector.

3.2 Account Creation

You may register using:

• Magic link authentication via email
• Other authentication methods we may provide in the future

3.3 Account Responsibilities

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities occurring under your account
• Providing accurate information and keeping it updated
• Notifying us immediately at info@twobrains.ai of any unauthorized account use

4. Acceptable Use

4.1 Permitted Uses

You may use our service to:

• Analyze personal and business decisions
• Explore different perspectives on complex issues
• Improve your decision-making processes
• Engage with AI-generated insights for educational purposes

4.2 Prohibited Activities

You may not use our service to:

• Violate any applicable laws or regulations
• Infringe on intellectual property or other rights
• Upload harmful, threatening, harassing, or illegal content
• Generate content that promotes violence, hatred, or discrimination
• Attempt to reverse engineer, hack, or compromise our systems
• Use automated tools to access the service without permission
• Interfere with other users' use of the service
• Misrepresent your identity or affiliation
• Use the service for commercial purposes without our written consent (free tier users)
• Use the service in safety-critical environments where failure could result in death, personal injury, or severe property damage (including medical diagnosis, emergency response, aviation, or critical infrastructure)

4.3 Export Controls and Sanctions

You represent that you are not located in any embargoed country or on any restricted party list, and will comply with applicable export control and sanctions laws.

4.4 AI Content Guidelines

When providing input to our AI systems, you must not include:

• Personal information of others without consent
• Confidential or proprietary information you're not authorized to share
• Content that violates privacy laws or professional obligations
• Sensitive personal information as defined in our Privacy Policy

5. Service Availability and Modifications

5.1 Service Availability

We strive to maintain reliable service availability but cannot guarantee uninterrupted access. The service may be temporarily unavailable due to:

• Scheduled maintenance (with reasonable notice when possible)
• Technical difficulties or system upgrades
• Third-party service provider issues
• Circumstances beyond our reasonable control

5.2 Service Modifications

We reserve the right to:

• Modify, update, or discontinue features at any time
• Change our AI providers or add new ones
• Update our algorithms and decision analysis methods
• Modify the user interface and user experience

We will provide reasonable notice of material changes that significantly affect your use of the service.

6. Fees and Payment Terms

6.1 Current Service Model

Our service is currently offered free of charge during our beta period.

6.2 Future Premium Features

We may introduce premium features and subscription tiers in the future. When we do:

• Free tier functionality will remain available
• Premium features will be clearly identified
• Pricing will be displayed before any charges
• You will have the opportunity to accept or decline paid services

6.3 Payment Processing

For future paid services:

• Payments will be processed by third-party payment processors
• You authorize us to charge your selected payment method
• All fees are non-refundable unless required by applicable law
• Quebec Users: You have cancellation rights under Quebec's Consumer Protection Act

6.4 Fee Changes

We reserve the right to modify fees for premium services with at least 30 days' advance notice. Continued use of paid features after notice constitutes acceptance of new fees.

7. Intellectual Property Rights

7.1 Our Rights

The twobrains.ai platform, including software, algorithms, designs, trademarks, and content we create, is owned by Twobrains Inc. and protected by intellectual property laws. You receive a limited, non-exclusive, non-transferable license to use our service according to these Terms.

7.2 Your Content Rights

You retain ownership of content you provide to our service. By using our service, you grant us a limited license to:

• Process and analyze your content using our AI systems
• Store your content as necessary to provide the service
• Use anonymized, aggregated insights to improve our service

7.3 AI-Generated Content

Content generated by our AI systems is provided for informational and analysis purposes only. You may use AI insights to inform your decisions, but:

• AI recommendations are not professional advice of any kind
• We make no warranties about accuracy or completeness
• You remain solely responsible for your decisions and their outcomes
• AI-generated content should not be considered as our opinions or recommendations

7.4 Copyright Complaints (Canada)

Canada uses a Notice-and-Notice system. If we receive a compliant copyright infringement notice about your use of our service, we may forward it to you and retain records as required by law. We may remove content at our discretion. Send notices to legal@twobrains.ai.

8. Third-Party Services and AI Providers

Our service integrates with third-party AI providers including OpenAI and Google Gemini. Your content may be processed by these providers as described in our Privacy Policy. By using our service, you acknowledge:

• Third-party processing is essential to our service functionality
• These providers have their own terms of service and privacy policies
• We are not responsible for third-party provider actions beyond our reasonable control
• Content processing occurs only when you actively use our AI features

9. Privacy and Data Protection

Your privacy is governed by our comprehensive Privacy Policy, which addresses:

• Canadian privacy law compliance (PIPEDA)
• Quebec privacy law compliance (Law 25)
• European data protection (GDPR) for EU users
• Data retention and deletion policies
• Third-party data sharing
• Your privacy rights and how to exercise them

The Privacy Policy is incorporated into these Terms by reference.

10. Disclaimers and Limitations

10.1 Service Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10.2 AI Analysis Disclaimers

Our AI-powered decision analysis is provided for informational purposes only and is not:

• Professional advice (legal, financial, medical, therapeutic, or otherwise)
• A guarantee of decision outcomes or success
• A substitute for your own judgment, research, and analysis
• Comprehensive coverage of all relevant factors or perspectives

10.3 Decision Responsibility

You acknowledge that:

• You remain solely responsible for all decisions you make
• AI analysis may contain errors, omissions, or limitations
• You should consult appropriate professionals for important decisions
• Our service supplements but does not replace critical thinking

10.4 Third-Party Limitations

We are not responsible for:

• Actions or omissions of third-party AI providers
• Interruptions in third-party services
• Changes to third-party provider terms or capabilities
• Content or recommendations generated by third-party AI systems

11. Limitation of Liability

11.1 Liability Limits

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TWOBRAINS INC.'S TOTAL LIABILITY FOR ANY CLAIMS RELATED TO THE SERVICE IS LIMITED TO THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM (CURRENTLY $0 FOR FREE SERVICES).

11.2 Excluded Damages

WE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING:

• Lost profits or business opportunities
• Data loss or corruption
• Business interruption
• Reputation damage
• Poor decision outcomes

11.3 Jurisdictional Variations

Quebec Users: Nothing in these Terms excludes liability that cannot be excluded under Quebec law, including liability for intentional fault or gross negligence.

EU Users: Nothing in these Terms excludes liability for death, personal injury, fraud, or other liability that cannot be excluded under applicable EU law.

12. Indemnification

You agree to defend, indemnify, and hold harmless Twobrains Inc., its officers, directors, employees, and agents from claims, damages, and expenses (including reasonable legal fees) arising from:

• Your use or misuse of the service
• Your violation of these Terms or applicable law
• Content you provide to the service
• Your decisions made using or influenced by our service
• Infringement of third-party rights

This section does not apply where prohibited by applicable law.

13. Termination

13.1 Termination by You

You may terminate your account at any time by:

• Using account deletion features in our service
• Contacting us at info@twobrains.ai
• Following the process described in our Privacy Policy

13.2 Termination by Us

We may suspend or terminate your account with or without notice if you:

• Violate these Terms or our Privacy Policy
• Engage in illegal activities or fraud
• Abuse our service or harm other users
• Create security risks for our platform

13.3 Effect of Termination

Upon termination:

• Your access to the service ends immediately
• Your data is handled according to our Privacy Policy
• Provisions requiring survival (like indemnification) remain in effect
• You remain responsible for any outstanding obligations

Quebec Users: You may have additional cancellation rights under Quebec's Consumer Protection Act.

14. Dispute Resolution and Governing Law

14.1 Governing Law

These Terms are governed by:

• Canadian and Quebec Users: Laws of Ontario and Canada, with Quebec consumer protection laws applying to Quebec residents
• EU Users: Laws of Ontario, Canada, subject to mandatory EU consumer protection laws
• Other International Users: Laws of Ontario, Canada

14.2 Jurisdiction

Canadian Users: Disputes will be resolved in Ontario, Canada, or your provincial courts if required by law.

Quebec Users: You may pursue disputes in Quebec courts as provided by Quebec law.

EU Users: You may pursue disputes in your local courts as provided by EU law.

Other International Users: Disputes will be resolved in Ontario, Canada.

14.3 Informal Resolution

Before initiating legal proceedings, we encourage contacting us at info@twobrains.ai to resolve disputes informally. We commit to good faith efforts to resolve issues promptly.

15. General Provisions

15.1 Entire Agreement

These Terms and our Privacy Policy constitute the complete agreement between you and Twobrains Inc. regarding the service.

15.2 Severability

If any provision is found unenforceable, the remaining Terms continue in full effect.

15.3 Language

Quebec Users: You have the right to receive and execute these Terms in French. Contact us at info@twobrains.ai for a French version.

EU Users: Where required by law, these Terms will be provided in your local language.

15.4 No Waiver

Our failure to enforce any provision does not waive our right to enforce it later.

15.5 Assignment

You may not assign these Terms without our written consent. We may assign our rights and obligations without restriction, subject to applicable privacy law requirements.

16. Changes to Terms

We may modify these Terms to:

• Reflect changes in our service or business model
• Address legal or regulatory requirements
• Improve clarity or user protection

Notice of Changes:

• Material changes: 30 days' advance notice via email and service notifications
• Minor changes: Posted on our website with updated effective date
• EU/Quebec Users: Additional notice periods may apply under local law

Your continued use after the effective date constitutes acceptance, except where additional consent is required.